Technical Writer to Work With IT Applications Personnel and Subject Matter Experts

Website Spectra Force

Note:  Candidates need to be local to Ashland/Richmond, VA for this role; however candidates can work remote once up to speed.

Responsibilities

  • Responsible for working with IT Applications Personnel and Subject Matter Experts (SMEs) to document and publish changes to existing content in the User Instruction Manuals as part of a software upgrade project.
  • Support the software upgrade project and SMEs by applying appropriate document standards, style guide criteria and ensuring terminology consistency across all documents.
  • Collaborate with IT Applications Personnel and SMEs to compare existing instruction content to software upgrade and identify required documentation changes.
  • Draft and submit content updates in User Instruction Manuals to SMEs for approval, commit all changes and publish final documents in adherence to project timelines.
  • Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.

Requirements

  • 2+ years of experience in technical writing of software documentation
  • Ability to deliver high quality, detailed documentation
  • Ability to quickly grasp business & system process requirements and make them easily understandable in text and pictures
  • Excellent written skills in English
  • Strong working knowledge of Microsoft Office
  • SharePoint and Snagit experience preferred
  • Bachelor’s degree in English, Writing, or Technical field

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